iPhone 6 earpiece repair guide

When you’re talking on your phone, you can’t hear the other person

In this guide, we show you how to replace your iPhone 6’s defective earpiece. You need this repair if you can’t hear the person you’re talking to or the call is very quiet.

Required tools

For storing screws

For storing screws

We recommend storing your screws so you don’t mix up the various screws and small parts.
from €10.99 on Amazon
Tweezers

Tweezers

We recommend using tweezers to remove screws and various small parts from your device.
on Amazon
Pick Set

Pick Set

You need a flat but stable tool such as a pick to pry out parts that are glued in place.
from €14.99 on Amazon
Plastic prying tool

Plastic prying tool

You need a flat plastic prying tool to disconnect the various plugs and connectors.
from €14.99 on Amazon
Steel Laboratory Spatula

Steel Laboratory Spatula

You need a flat and sturdy prying tool to disconnect glued parts.
on Amazon
Pentalobe PL1 screwdriver

Pentalobe PL1 screwdriver

You need the right screwdriver for removing pentalobe PL1 screws.
on Amazon
Phillips PH00 screwdriver

Phillips PH00 screwdriver

You need the right screwdriver for removing PH00 screws.
from €10.84 on Amazon

Required replacement part

iPhone 6 Earpiece

iPhone 6 Earpiece

from €25.49 on Amazon

Show all replacement parts for the iPhone 6

Steps

11 Steps

Turning off your Device

Step 1

Removing the enclosure screws

Step 2

Lifting the screen

Step 3

Disconnecting the battery connector

Step 4

Disconnecting the display connectors

Step 5

Removing the earpiece

Step 6

Installing the earpiece

Step 7

Connecting the display

Step 8

Connecting the battery

Step 9

Attaching the display

Step 10

Fastening the enclosure screws

Step 11

Getting started with the repair of your iPhone 6

If you get stuck or have questions, you can post a comment. We’d be happy to help.

11 steps

Turning off your Device
Turn off your iPhone 6 completely to avoid damaging it during the repair.

Press the standby button for about three seconds until the slider appears.

Wipe it to completely shut down your iPhone. This can take about ten seconds.
Removing the enclosure screws
To open the iPhone 6 you should use a pentalobe screwdriver.

On the lower side of the body you will find two Pentalobe screws. They are located left and right of the Lightning connector. Remove them and place them in one square on your magnetic pad.
2 x 3.8 mm pentalobe screw
Lifting the screen
Lay your iPhone 6 on a soft, clean surface to avoid scratches on the backcover.

With a suction cup and a hard plastic plectrum, you can lift the front screen of your iPhone 6. If the screen is heavily cracked, you should tape it entirely before lifting it. This way you can protect yourself from small glass splinters.

Place the suction cup on the display - if possible directly above the Home button, alternatively next to it (see figure 1). Use the ring on the suction cup to lift the screen. At the same time, press the pletrum between the aluminium and display frame, pushing the aluminium frame downwards. This way you can lift the screen with the plectrum (see figure 2). This step requires some patience - you will probably need several attempts.

When you have succeeded and the display can be lifted a little bit, work your way carefully on the outside until the two long sides are loosened (see figure 3).
Disconnecting the battery connector
After lifting the screen you should disconnect the battery contact. This way you can avoid a short circuit during the repair. It also helps ensure that your device does not accidentally turn on during repairs.

Use a Phillips screwdriver to remove the Phillips screws that are attached to the battery connector (see figure 1). Take off the cover (see figure 2) and put all parts in the same container.
1 x 3.2 mm Phillips screw
1 x 2.3 mm Phillips screw

Now carefully remove the battery connector. To do this, use the sharp end of the ESD spudger - go very gently under the plug (see figure 3). You do not have a spudger available? You can also try to remove the plug with your fingernail.
Disconnecting the display connectors
The silver cover is fixed with five Phillips screws. Remove them (see figure 1) and place the screws in one section of the magnetic pad. Then you can remove the cover.
1 x 3.1 mm Phillips screw
3 x 1.3 mm Phillips screw
1 x 1.8 mm Phillips screw

Now you see four overlapping connectors (see picture 2). Loosen them very carefully in the order shown below. To do this, gently go under the contact with the pointed side of the spudger and lift it up.
Front camera/sensor/earpiece/ambient microphone
Touch ID cable
LCD
Touchscreen

Removing the earpiece
The earpiece is on the back of the display unit. Remove the three Phillips screws from the cover on the earpiece (see figure 1) and put them in the same container.
2 x 2.2 mm Phillips screw
1 x 3.0 mm Phillips screw

Now remove the cover. Put it in the container with the screws you removed beforehand (see figure 2).

Fold the cable slightly to the side so you can remove the earpiece (see figure 3).
Installing the earpiece
Put the earpiece back in its original position between the FaceTime camera and the sensors (see figure 1). Then put the cover back on (see figure 2).

Now fasten the Phillips screws (see figure 3). Make sure the front camera is centered on the front of the display. Move it slightly if necessary.
2 x 2.2 mm Phillips screw
1 x 3.0 mm Phillips screw

Note that the screws aren’t the same length. If you mix them up, a screw will press against the display glass from the inside and damage it.
Connecting the display
Now attach the LCD connector (see figure 1). This usually requires several attempts. So no worries if it does not work the first time. However, it is important that you are extremely careful in your attempts so that the plug cannot be bent.
Front camera/sensor/earpiece/ambient microphone
Touch ID cable
LCD
Touchscreen

When the connectors are attached securely, you can turn on your iPhone 6 again! Run a few functional tests and see if the LCD, touch screen, proximity sensor, front camera and earcup still work.
If you see streaks on the display or the touchscreen is partially not working, the connectors are not connected properly.

Put the cover on the connectors and fix it with the five screws (see figure 2).
1 x 3.1 mm Phillips screw
3 x 1.3 mm Phillips screw
1 x 1.8 mm Phillips screw
Connecting the battery
Now it's time to connect the battery again.
Put the silver cover into the case and fix it with the screws.
1 x 3,2 mm Phillips-Schraube
1 x 2,3 mm Phillips-Schraube
Attaching the display
You're nearly there! Carefully put the display back into the housing. Be careful not to pinch any cables and make sure that the edge at the top of the screen really clicks into place.
Now carefully push your screen on towards the home button so that it fits correctly in the frame.
Fastening the enclosure screws
Take the last remaining Pentalobe screws and insert them into the lower side of the body.
2 x 3.8 mm pentalobe screw