The vibration motor isn’t working.

In this guide, we show you how to replace your iPhone Xs defective Taptic Engine. You need this repair if your phone doesn’t vibrate or only barely vibrates.
Back up all your data before the repair, and touch something like a radiator to get rid of any static charges.

Required tools

  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €15.99 on Amazon
  • iFlex Opening Tool

    iFlex Opening Tool

    Opening your smartphone can be a very delicate operation, especially if the glue is very persistent. The blade of the flexible but sturdy iFlex measures just 0.15 mm, so it fits in even the smallest gaps, such as between the screen and the frame. The practical iFlex is made of stainless steel and sits comfortably in the hand. This makes it the perfect assistant for every smartphone repair.

    from €10.95 on Amazon
  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    from €10.99 on Amazon
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    on Amazon
  • Pick Set

    Pick Set

    You need a flat but stable tool such as a pick to pry out parts that are glued in place.

    from €14.99 on Amazon
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    from €14.99 on Amazon
  • Pentalobe PL1 screwdriver

    Pentalobe PL1 screwdriver

    You need the right screwdriver for removing pentalobe PL1 screws.

    on Amazon
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    from €10.84 on Amazon
  • Y-type Y000 screwdriver

    Y-type Y000 screwdriver

    You need the right screwdriver for removing Y-type screws.

    on Amazon

Required replacement part

  • iPhone Xs Taptic Engine

    iPhone Xs Taptic Engine

    on Amazon
Show all replacement parts for the iPhone Xs 

Getting started with the repair of your iPhone Xs

If you get stuck or have questions, you can post a comment. We’d be happy to help.

16 steps
  1. Switching off your device

    iPhone Xs - Switching off your device 01
    iPhone Xs - Switching off your device 02
    iPhone Xs - Switching off your device 03
    1. Turn your iPhone off completely to avoid damaging it during the repair. Press and hold the Standby button and one of the two volume keys for three seconds, until the "Power off" slider appears.
    2. Swipe the slider from left to right. Now your iPhone will shut down completely, which can take about ten seconds.
  2. Removing the back cover screws

    iPhone Xs - Removing the back cover screws 01
    iPhone Xs - Removing the back cover screws 02
    • 2 × 6,8 mm Pentalobe

    You need a pentalobe screwdriver (PL1) to open the iPhone Xs.

    1. Remove the two pentalobe screws at the bottom edge of the back cover. They’re to the right and left of the Lightning connector. Put the screws in the same box of your magnetic pad.
    2. Put your iPhone Xs on a soft, clean surface to avoid scratching the back.
    After being opened, your iPhone Xs loses its guarantee for dust and spray water protection (IP 68 rating).
  3. Removing the display

    iPhone Xs - Removing the display 01
    iPhone Xs - Removing the display 02
    iPhone Xs - Removing the display 03
    iPhone Xs - Removing the display 04
    iPhone Xs - Removing the display 05
    iPhone Xs - Removing the display 06
    iPhone Xs - Removing the display 07
    1. To lift the front panel, you need a suction cup, a hard plastic pick and a heat gun. If the screen is severely cracked, cover all of it with packing tape before you continue.
    2. The screen is glued to the frame. Use a heat gun to heat the outer edges of the display to about 60°C (140°F).
    3. Place the suction cup over the Home button (if possible) or next to it. While lifting the screen with the suction cup, insert the hard plastic pick between the steel frame and the display frame and press down the steel frame.
    Do not insert your tool more than 5 mm into the gap, so you don't damage small parts inside the iPhone.

    If you can't get a plectrum into the gap, you can use an iFlex. But change to a hard plastic plectrum as soon as possible to avoid scratches on the frame.

    1. Because the display’s glued on all sides, you have to slide the pick all around the iPhone between the steelframe and the display frame. Don’t stick the pick in too far on the side where the Sleep/Wake button is because that could damage the display flex cables.
    2. Now use the pick to push up the display so the tabs disengage from the steel frame. Then you can fold the display over to the side. Rest the display on a stable object to avoid straining the sensitive flex cables.

    Heat the outer edge of the frame several times if necessary.

  4. Disconnecting the battery

    iPhone Xs - Disconnecting the battery 01
    iPhone Xs - Disconnecting the battery 02
    iPhone Xs - Disconnecting the battery 03
    iPhone Xs - Disconnecting the battery 04
    iPhone Xs - Disconnecting the battery 05
    • 1 × 1,2 mm Y-Type
    • 3 × 1,0 mm Y-Type
    • 1 × 3,7 mm Phillips
    • Battery Connector

    Before starting the repair, disconnect the battery contact to prevent short circuits and avoid accidentally turning on your device during the repair.

    1. Use a Y-Type and Phillips screwdriver (Y000/PH00) to remove the screws. Then take off the bracket plate. Put all the parts in the same box of your magnetic pad.
    2. Note that the screws have different lengths

      Apple introduced Y-Type screws with the iPhone 7. They are often wrongly called Tri-Point or Tri-Wing. Use a matching Y-Type screwdriver for these screws so you don't strip the screw heads.

    3. Now very carefully pry off the battery contact by inserting a spudger under the connector.
  5. Disconnecting the display

    iPhone Xs - Disconnecting the display 01
    iPhone Xs - Disconnecting the display 02
    iPhone Xs - Disconnecting the display 03
    iPhone Xs - Disconnecting the display 04
    iPhone Xs - Disconnecting the display 05
    • Display Connector
    • Earpiece connector
    1. The display unit is connected by three flexible cables.
    2. Use a spudger to separate the connectors for the display and the earpiece one by one.
    3. Be very careful when prying off the connectors using the spudger to prevent damaging anything.
    4. The flex cable of the earpiece is still slightly glued to the cable underneath. Loosen it by carefully pulling it off. Use hot air to help yourself if the adhesive doesn't come off.
    Be especially careful with the cable as there may be problems with FaceID if it gets damaged.
    1. If all connectors are off, you can remove the display. There may still be glue residue on the frame and display.
  6. Removing the lower bracket plates

    iPhone Xs - Removing the lower bracket plates 01
    iPhone Xs - Removing the lower bracket plates 02
    iPhone Xs - Removing the lower bracket plates 03
    iPhone Xs - Removing the lower bracket plates 04
    iPhone Xs - Removing the lower bracket plates 05
    • 1 × 1,7 mm Phillips
    • 1 × 1,6 mm Phillips
    • 2 × 1,2 mm Phillips
    • 1 × 1,0 mm Y-Type
    1. Remove the Phillips and Y-Type screws from the two brackets. The screws have different lengths. Place them on your magnet mat so that you can reassign them later.
    2. Then remove the two metal brackets. Both can be easily glued on.
  7. Removing the speaker

    iPhone Xs - Removing the speaker  01
    iPhone Xs - Removing the speaker  02
    iPhone Xs - Removing the speaker  03
    iPhone Xs - Removing the speaker  04
    iPhone Xs - Removing the speaker  05
    • 1 × 1,7 mm Phillips
    • Speaker connector
    1. Loosen the single screw of the cover plate over the connector of the flex cable leading to the speaker.
    2. Then remove the cover plate.
    3. Then disconnect the connector of the flex cable and lift it up.
    4. Now you can lift out the speaker together with the flex cable. First lift the loudspeaker a little and loosen the rubber strip at the upper edge.
    5. Then pull the speaker all the way out.

    The loudspeaker is strongly glued to the frame. To reinstall, remove any excess adhesive and make sure the adhesive is flush.

  8. Removing the Taptic Engine

    iPhone Xs - Removing the Taptic Engine 01
    iPhone Xs - Removing the Taptic Engine 02
    iPhone Xs - Removing the Taptic Engine 03
    iPhone Xs - Removing the Taptic Engine 04
    • 2 × 1,8 mm Phillips
    • Taptic Engine Connector
    1. Remove the Phillips screws fastening the Taptic Engine.
    2. Use a spudger to disconnect the Taptic Engine’s connector.
    3. Now remove the Taptic Engine.
  9. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  10. Installing the Taptic Engine

    iPhone Xs - Installing the Taptic Engine 01
    iPhone Xs - Installing the Taptic Engine 02
    iPhone Xs - Installing the Taptic Engine 03
    iPhone Xs - Installing the Taptic Engine 04
    iPhone Xs - Installing the Taptic Engine 05
    • 2 × 1,8 mm Phillips
    • Taptic Engine Connector
    1. Put the Taptic Engine back between the battery and the Lightning connector. Make sure the screw holes of the Taptic Engine sit correctly.
    2. Connect the Taptic Engine’s connector.

    Make sure it sits correctly and press it a little into place with a tool if necessary.

    1. Fasten the Taptic Engine with the phillips screws.

    When you've replaced the Taptic Engine, take over the rubber strip.

  11. Inserting the speaker

    iPhone Xs - Inserting the speaker 01
    iPhone Xs - Inserting the speaker 02
    iPhone Xs - Inserting the speaker 03
    iPhone Xs - Inserting the speaker 04
    iPhone Xs - Inserting the speaker 05
    • 1 × 1,7 mm Phillips
    • Speaker connector
    1. Put the speaker back in place and push it toward the bottom so that it sticks into place.
    2. Be careful not to pinch the rubber strip under the speaker.
    3. Then connect the speaker's connector and secure the cover plate with the single screw.

    Make sure that the connector is seated correctly again.

  12. Installing the lower bracket plates

    iPhone Xs - Installing the lower bracket plates 01
    iPhone Xs - Installing the lower bracket plates 02
    iPhone Xs - Installing the lower bracket plates 03
    iPhone Xs - Installing the lower bracket plates 04
    iPhone Xs - Installing the lower bracket plates 05
    • 1 × 1,7 mm Phillips
    • 1 × 1,6 mm Phillip
    • 2 × 1,2 mm Phillips
    • 1 × 1,0 mm Y-Type
    1. Place both brackets in place and hold them in position. The plate on the left of the charging port is above the other.
    2. Then screw both covers with the Phillips and Y-Type screws.
  13. Attaching a new frame sticker (optional)

    In the pictures you can see iPhone X. The iPhone Xs is built in the same way and is re-glued in the same way.

    1. To make sure that the new frame sticker will really stick, remove all glue residue and dirt from the metal frame.
    2. Remove the first protective film layer of the frame sticker.
    3. Position the frame sticker carefully on one edge of the frame and attach it gradually. Make sure the frame sticker is positioned evenly and press it on. You can use the plastic spudger to press the adhesive on.
    4. Remove the next large protective film.
    5. You can leave the small protective films on for now and remove them when you've connected the display and attached the bracket plates. This prevents anything from sticking to the frame sticker before you install it. But you can also remove the films right away.

    Please make sure the frame sticker is positioned correctly. Each corner has a different shape, which you can use for orientation.An iPhone repaired with a frame sticker will be protected against dust and spray water, but it will not be 100% waterproof!

  14. Connecting the display

    iPhone Xs - Connecting the display 01
    iPhone Xs - Connecting the display 02
    iPhone Xs - Connecting the display 03
    iPhone Xs - Connecting the display 04
    iPhone Xs - Connecting the display 05
    • Display Connector
    • Earpiece Connector
    1. Place the display unit on the edge of the frame and rest it against a stable object, in order not to overstretch the sensitive flex cables. Make sure your device doesn't slide away.
    2. Connect the two display connectors.
    3. You might need to press down the lower of the two connectors with a spudger to make it sit properly.
    4. Make sure the connectors attach properly. Don't slip and bend the socket contacts on the logic board.
    5. Use tweezers to position the earpiece connector over its socket on the logic board.
    6. Carefully press to attach the connector to its socket.
  15. Connecting the battery

    iPhone Xs - Connecting the battery 01
    iPhone Xs - Connecting the battery 02
    iPhone Xs - Connecting the battery 03
    iPhone Xs - Connecting the battery 04
    • Battery Connector
    • 1 × 1,2 mm Y-Type
    • 3 × 1,0 mm Y-Type
    • 1 × 3,7 mm Phillips
    1. Now you can connect the battery connector.
    2. Then insert the bracket plate and fasten with the various screws.
  16. Installing the display

    iPhone Xs - Installing the display 01
    iPhone Xs - Installing the display 02
    iPhone Xs - Installing the display 03
    iPhone Xs - Installing the display 04
    1. Take the display in both hands and slowly press it down.
    2. Make sure it sits properly everywhere in the frame and gradually press it down all over.

  17. Fastening the back cover screws

    iPhone Xs - Fastening the back cover screws 01
    iPhone Xs - Fastening the back cover screws 02
    • 2 × 6,8 mm Pentalobe
    1. Screw the two pentalobe screws to the left and right of the Lightning connector into the enclosure.
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