Fairphone 2 audio module repair guide

When you’re talking on your phone, you can’t hear the other person.

In this guide, we show you how to replace your Fairphone 2’s defective audio module. You need this repair if you can’t hear the person you’re talking to or the call is very quiet. It can also help if your front camera stops taking pictures or won’t focus, the headphone output has a loose connection, or remote control of the headset isn’t working.

Required tools

For storing screws

For storing screws

We recommend storing your screws so you don’t mix up the various screws and small parts.
from €10.99 on Amazon
Menda ESD Spudger

Menda ESD Spudger

You need a flat plastic prying tool to disconnect the various plugs and connectors.
from €26.38 on Amazon
Steel Laboratory Spatula

Steel Laboratory Spatula

You need a flat and sturdy prying tool to disconnect glued parts.
on Amazon
Phillips PH00 screwdriver

Phillips PH00 screwdriver

You need the right screwdriver for removing PH00 screws.
from €10.84 on Amazon

Required replacement part

Fairphone 2 Audio Module

Fairphone 2 Audio Module

on Amazon

Show all replacement parts for the Fairphone 2

Steps

10 Steps

Removing the back cover

Step 1

Removing the battery

Step 2

Unlocking the display module

Step 3

Removing the display module

Step 4

Removing the audio module

Step 5

Installing the audio module

Step 6

Installing the display module

Step 7

Locking the display module

Step 8

Installing the battery

Step 9

Attaching the back cover

Step 10

Getting started with the repair of your Fairphone 2

If you get stuck or have questions, you can post a comment. We’d be happy to help.

10 steps

Removing the back cover
Pull on the back cover’s rubber rim on one of the short sides of your Fairphone, and pull the cover off one corner of the device. It’s easy to get your fingernails under the rubber rim.

Pull the back cover off the next corner of your device.

Remove your Fairphone from the enclosure.
Removing the battery
Lift the battery out of the chassis.
Unlocking the display module
There are two locks at the bottom of the Fairphone 2 to attach the display module to the chassis. You release the lock by pushing the sliders toward the Micro-USB port.

Release the locks one after the other.
Removing the display module
Once you’ve unlocked the display module, you can push it off of the chassis.

Push the display module toward the Micro-USB port. Hold the chassis at the USB port to provide resistance.

Remove the module from the chassis.
Removing the audio module
Remove the two Phillips screws that hold the module in place.
2 x 5.5 mm Phillips screws

Push the module out of the chassis from the back. First press the surface next to the rear camera.

Then press the surface with the headphone jack.

Remove the audio module and put it with the screws.

Installing the audio module
Position the audio module in the chassis. Make sure that it clicks into place under the two tabs on the chassis.

Fasten the module with the two Phillips screws.
2 x 5.5 mm Phillips screws
Installing the display module
Put the display on the chassis.

You can push on the display to connect it to the chassis.

Push the display module toward the front camera.
Locking the display module
There are two locks at the bottom of the Fairphone 2 to attach the display module to the chassis. You fasten the lock by pushing the sliders away from the Micro-USB port.

Fasten the locks one after the other.
Installing the battery
Put the battery in the chassis.

Make sure the battery goes all the way into the chassis and isn’t tilted.
Attaching the back cover
Put the Fairphone in the back cover lengthwise. The device can click into place in two corners of the back cover.

Pull the back cover’s rubber rim over one corner.

Pull the rubber rim over the last corner. Check whether the rubber rim is on evenly all around the display.