Can't hear a thing with your Galaxy S10?

Don't panic! In this photo tutorial we show you step by step how to replace your defective earpiece on your own.

We qualified this repair as difficult, for the firmly adhered back cover, which is made of fragile glass, has to be removed first in order to replace the earpiece. Thus, you should allow enough time for the repair to be successful, and especially for the device to open.

We wish you a successful repair and are looking forward to your honest evaluation of our repair guide.

Required tools

  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €15.99 on Amazon
  • iFlex Opening Tool

    iFlex Opening Tool

    Opening your smartphone can be a very delicate operation, especially if the glue is very persistent. The blade of the flexible but sturdy iFlex measures just 0.15 mm, so it fits in even the smallest gaps, such as between the screen and the frame. The practical iFlex is made of stainless steel and sits comfortably in the hand. This makes it the perfect assistant for every smartphone repair.

    from €10.95 on Amazon
  • iPlastix Opening Tool

    iPlastix Opening Tool

    Do you want to open your smartphone or lever out large parts like the battery? Then the iPlastix with its large blade will help you. The practical assistant is made of flexible, especially sturdy plastic and lies comfortably in the hand. Thanks to its design, you can even get into smaller gaps, for example to lift the screen or to prevent it from sticking together again.

    on Amazon
  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    from €10.99 on Amazon
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    on Amazon
  • Pick Set

    Pick Set

    You need a flat but stable tool such as a pick to pry out parts that are glued in place.

    from €14.99 on Amazon
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    from €14.99 on Amazon
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    from €10.84 on Amazon
Show all replacement parts for the Galaxy S10 

Getting started with the repair of your Galaxy S10

If you get stuck or have questions, you can post a comment. We’d be happy to help.

18 steps
  1. Switching off your Samsung Galaxy S10

    Galaxy S10 - Switching off your Samsung Galaxy S10 01
    Galaxy S10 - Switching off your Samsung Galaxy S10 02
    Galaxy S10 - Switching off your Samsung Galaxy S10 03
    Galaxy S10 - Switching off your Samsung Galaxy S10 04
    1. Keep the Power button pressed until the option "Switch off" is shown on the display.
    2. Confirm the "Switch off" with your finger and wait until the screen is black.
  2. Heating up the back cover

    Galaxy S10 - Heating up the back cover 01
    Galaxy S10 - Heating up the back cover 02
    Used tools
    Heat gun

    The back cover is firmly glued. To loosen it, you have to heat it up first.

    1. First turn your Galaxy S10 with the display side down.

    To avoid scratches on the display screen, you should place your device on a clean, soft surface.

    1. Use a hot air device, such as a heat gun or a regular hairdryer, and drive it evenly over the edge of the back cover from the outside.

    As a rule of thumb, heat the edge of the back cover only to the point where you can still touch it without burning your fingers.

    Used tools
  3. Creating a gap

    Galaxy S10 - Creating a gap 01
    Galaxy S10 - Creating a gap 02
    Galaxy S10 - Creating a gap 03
    Used tools
    iFlex Opening Tool
    VAKUPLASTIC Suction Cup

    Once opened, your Galaxy S10 is no longer waterproof, and the warranty for protection against dust and splashing water expires.The backcover is made of glass and can break very easily. Therefore, be extra careful and take your time.

    1. Place a suction cup at the bottom of the backcover and pull it upwards to create a narrow gap between the backcover and the housing frame.
    2. Insert a flat, sturdy tool into the created gap. Try to enlarge the gap by pushing the backcover with the tool additionally upwards. We use the iFlex for this.
    Used tools
    iFlex Opening Tool
    VAKUPLASTIC Suction Cup
  4. Detaching the back cover

    Galaxy S10 - Detaching the back cover 01
    Galaxy S10 - Detaching the back cover 02
    Galaxy S10 - Detaching the back cover 03
    Galaxy S10 - Detaching the back cover 04
    Used tools
    Flat Picks
    iPlastix Opening Tool

    Take care not to insert your tool too far, so that you do not damage anything under the backcover.

    1. Use a flat plastic tool to go around the edge of the housing piece by piece. We use the iPlastix for this.

    The iFlex is made of thin, sturdy metal, making it easier to get into the gap between the back cover and the case frame. However, the sharp edges of the iFlex make it easier to scratch the frame. We therefore recommend that you use the iFlex only initially and continue with iPlastix, which is made of flexible plastic, as soon as possible.

    1. To prevent the adhesive from rebonding in the areas that have already been loosened, you should always heat the edge of the display and leave individual, flat picks in the device frame.
    2. Remove the detached back cover and put it aside.
    Used tools
    iPlastix Opening Tool
  5. Removing the plastic cover

    Galaxy S10 - Removing the plastic cover 01
    Galaxy S10 - Removing the plastic cover 02
    Galaxy S10 - Removing the plastic cover 03
    Galaxy S10 - Removing the plastic cover 04
    Galaxy S10 - Removing the plastic cover 05
    Used tools
    Pry Tool
    Wiha PicoFinish Phillips Screwdriver PH00
    Steel Laboratory Spatula
    • 8 × 3,9 mm Phillips

    Under the back cover there is a plastic cover which is connected to the coil for contactless charging and the NFC antenna.The cover is hooked onto the upper edge of the display unit, the coil is slightly glued.

    1. First unscrew the Phillips screws that hold the plastic cover in place.
    2. Slide a flat tool under the glued coil to carefully loosen it. We use a steel spatula for this purpose.
    3. Then lever the plastic cover with a lever tool from the upper edge of the display unit. For this purpose we use a plastic spudger.
    4. Now you can remove the cover including the coil and the NFC antenna.
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
    Steel Laboratory Spatula
  6. Disconnecting the battery

    Galaxy S10 - Disconnecting the battery 01
    Galaxy S10 - Disconnecting the battery 02
    Galaxy S10 - Disconnecting the battery 03
    Galaxy S10 - Disconnecting the battery 04
    Used tools
    Pry Tool
    • Battery connector

    Always lever from the side where there are no small components on the mainboard. This way you avoid potential damage to capacitors or ICs.

    1. Carefully disconnect the battery contact from the mainboard with the spudger.


    Used tools
  7. Removing the speaker

    Galaxy S10 - Removing the speaker  01
    Galaxy S10 - Removing the speaker  02
    Galaxy S10 - Removing the speaker  03
    Galaxy S10 - Removing the speaker  04
    Galaxy S10 - Removing the speaker  05
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
    Piergiacomi Tweezers 2a SA ESD
    Steel Laboratory Spatula
    • 7 × 3,9 mm Phillips
    1. First loosen the 7 Phillips screws that hold the speaker in place.
    2. Then lever the speaker out of the inside of the display unit with a spudger or tweezers.

    The opening in which you can place your tool is marked with a small triangle.

    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
    Piergiacomi Tweezers 2a SA ESD
    Steel Laboratory Spatula
  8. Removing the front camera

    Galaxy S10 - Removing the front camera  01
    Galaxy S10 - Removing the front camera  02
    Galaxy S10 - Removing the front camera  03
    Galaxy S10 - Removing the front camera  04
    Used tools
    Battery Spudger
    Piergiacomi Tweezers 2a SA ESD
    • Camera connector

    To prevent damaging PCB components you should always lever from the side where there are none.

    1. Seperate the connector of the front camera from the mainboard with a spudger.
    2. Then take the detached camera out of its lead with tweezers.
    Used tools
    Battery Spudger
    Piergiacomi Tweezers 2a SA ESD
  9. Removing the mainboard

    Galaxy S10 - Removing the mainboard 01
    Galaxy S10 - Removing the mainboard 02
    Galaxy S10 - Removing the mainboard 03
    Galaxy S10 - Removing the mainboard 04
    Galaxy S10 - Removing the mainboard 05
    Galaxy S10 - Removing the mainboard 06
    Galaxy S10 - Removing the mainboard 07
    Used tools
    SIM Tool
    Pry Tool
    Wiha PicoFinish Phillips Screwdriver PH00
    • 3 × 3,7 mm Phillips
    • Headphone connector
    • Display connector
    1. First, carefully remove both the display connector and the headphone jack from the mainboard using a spudger.
    2. Then remove the three Phillips screws that secure the board to the display unit.

    There is a small plastic pin in the opening of the SIM tray. Make sure that it does not fall out when pulling out the SIM tray.

    1. Pull out the SIM tray. Use a pointed object or a special SIM tool to press into the small opening next to the SIM tray.
    2. Now you can carefully lever out the mainboard with a spudger and put it aside.
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
  10. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  11. Removing the earpiece

    Galaxy S10 - Removing the earpiece 01
    Galaxy S10 - Removing the earpiece 02
    Galaxy S10 - Removing the earpiece 03
    Galaxy S10 - Removing the earpiece 04
    Used tools
    Piergiacomi Tweezers 2a SA ESD
    Steel Laboratory Spatula

    If your replacement display already has an earcup installed, you can skip this step.

    The earpiece is slightly glued to the inside of the display unit.

    1. Loosen the earpiece by carefully sliding a steel spatula under it and then using tweezers to remove it.
    Used tools
    Piergiacomi Tweezers 2a SA ESD
    Steel Laboratory Spatula
  12. Inserting the earpiece

    Galaxy S10 - Inserting the earpiece 01
    Galaxy S10 - Inserting the earpiece 02
    Galaxy S10 - Inserting the earpiece 03
    Used tools
    Piergiacomi Tweezers 2a SA ESD
    1. Put the earpiece back into its lead in the display unit.
    2. Press it lightly so that the glue adheres better.

    If there is an adhesive surface for the earpiece in the new display unit, first remove any old adhesive residue before inserting it.

    Used tools
    Piergiacomi Tweezers 2a SA ESD
  13. Inserting the mainboard

    Galaxy S10 - Inserting the mainboard 01
    Galaxy S10 - Inserting the mainboard 02
    Galaxy S10 - Inserting the mainboard 03
    Galaxy S10 - Inserting the mainboard 04
    Galaxy S10 - Inserting the mainboard 05
    • Display connector
    • Headphone connector
    • 3 × 3,7 mm Phillips

    Before reinserting the mainboard, bend all connectors to the side in order not to trap flex cables.

    1. Take the mainboard and carefully put it back into the display unit of your Galaxy S10.
    2. Place the mainboard on the lower edge of the display unit and press the charger socket back into its opening.
    3. Then press the mainboard down so that it is firmly seated.
    4. Insert the headphone jack into its opening in the lower part of the board and press it slightly until it locks into place.
    5. Now slide the SIM tray back into the frame of the display unit.

    If it does not slide in easily, check the position of the mainboard again.

    1. Fix the mainboard with the 3 Phillips screws and finally attach all connectors on the board.
  14. Installing the front-facing camera

    Galaxy S10 - Installing the front-facing camera 01
    Galaxy S10 - Installing the front-facing camera 02
    Galaxy S10 - Installing the front-facing camera 03
    Galaxy S10 - Installing the front-facing camera 04
    Galaxy S10 - Installing the front-facing camera 05
    Used tools
    Piergiacomi Tweezers 2a SA ESD
    • Camera connector
    1. Place the front camera back in its lead at the top of the display unit.
    2. Press down the camera and then its connector.

    Make sure that the camera lens is dust-free and that all protective films are removed from the display unit.

    Used tools
    Piergiacomi Tweezers 2a SA ESD
  15. Installing the speaker

    Galaxy S10 - Installing the speaker 01
    Galaxy S10 - Installing the speaker 02
    Galaxy S10 - Installing the speaker 03
    Galaxy S10 - Installing the speaker 04
    Galaxy S10 - Installing the speaker 05
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
    Verwendete Ersatzteile
    Samsung Galaxy S10 Speakers
    • 7 × 3,9 mm Phillips
    1. Position the speaker above the charging port again and press it down.

    Make sure that it is hooked onto the lower edge of the display unit.

    1. Tighten the speaker with the 7 Phillips screws.
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
    Verwendete Ersatzteile
    Samsung Galaxy S10 Speakers
  16. Connecting the battery

    Galaxy S10 - Connecting the battery 01
    Galaxy S10 - Connecting the battery 02
    Galaxy S10 - Connecting the battery 03
    Galaxy S10 - Connecting the battery 04
    Galaxy S10 - Connecting the battery 05
    • Battery connector
    1. Now connect the battery connector on the mainboard by gently pressing it until it clicks into place.
  17. Installing the plastic cover

    Galaxy S10 - Installing the plastic cover 01
    Galaxy S10 - Installing the plastic cover 02
    Galaxy S10 - Installing the plastic cover 03
    Galaxy S10 - Installing the plastic cover 04
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
    • 8 × 3,9 mm Phillips
    1. Put the plastic cover back into your Galaxy S10 by hooking it into the top of the display unit.
    2. Then press the cover firmly with your fingers until it gently snaps into place.
    3. Fix the plastic cover with the 8 Phillips screws.
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
  18. Testing your Samsung Galaxy S10

    Galaxy S10 - Testing your Samsung Galaxy S10 01
    Galaxy S10 - Testing your Samsung Galaxy S10 02
    Galaxy S10 - Testing your Samsung Galaxy S10 03
    Galaxy S10 - Testing your Samsung Galaxy S10 04

    Test the functionality of your device before you fasten the backcover again. In particular, test the functions of the component you have replaced.

    1. Turn your device on and test it with Samsung's integrated test mode.
    2. Use the following key combination: *#0*#
    3. Follow the instructions in the test menu and test e.g. the display, cameras and sensors.
  19. Attaching the back cover

    Galaxy S10 - Attaching the back cover 01
    Galaxy S10 - Attaching the back cover 02
    Galaxy S10 - Attaching the back cover 03
    Used tools
    Heat gun

    If the adhesive frame at the edge of your back cover is no longer intact, you must carefully remove the adhesive residue and attach a new adhesive frame.
    A back cover with an intact adhesive frame can be reattached directly.

    1. Put the back cover back in its original position.
    2. Then press it down over the entire surface so that the adhesive can bond well again.

    To make the glue stick even better, you can also heat the edge of your Galaxy S10 with hot air and weigh it down with a few books.

    Used tools
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