Your device won’t charge, or people can’t hear you on the phone.

In this guide, we show you how to replace your Fairphone 2’s defective microphone/USB module on your own. You need this repair if your computer doesn’t recognize your Fairphone, or you can’t charge your phone. You also need to replace the module if people can’t understand you on the phone because your microphone isn’t working.

Required tools

  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    from €10.99 on Amazon
  • Menda ESD Spudger

    Menda ESD Spudger

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    from €26.38 on Amazon
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    on Amazon
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    from €10.84 on Amazon

Required replacement part

  • Fairphone 2 Microphone/USB Module

    Fairphone 2 Microphone/USB Module

    on Amazon
Show all replacement parts for the Fairphone 2 

Getting started with the repair of your Fairphone 2

If you get stuck or have questions, you can post a comment. We’d be happy to help.

10 steps
  1. Removing the back cover

    Fairphone 2 - Removing the back cover 01
    Fairphone 2 - Removing the back cover 02
    Fairphone 2 - Removing the back cover 03
    1. Pull on the back cover’s rubber rim on one of the short sides of your Fairphone, and pull the cover off one corner of the device. It’s easy to get your fingernails under the rubber rim.
    2. Pull the back cover off the next corner of your device.
    3. Remove your Fairphone from the enclosure.
  2. Removing the battery

    Fairphone 2 - Removing the battery 01
    1. Lift the battery out of the chassis.
  3. Unlocking the display module

    Fairphone 2 - Unlocking the display module 01
    Fairphone 2 - Unlocking the display module 02
    Fairphone 2 - Unlocking the display module 03
    Fairphone 2 - Unlocking the display module 04
    1. There are two locks at the bottom of the Fairphone 2 to attach the display module to the chassis. You release the lock by pushing the sliders toward the Micro-USB port.
    2. Release the locks one after the other.
  4. Removing the display module

    Fairphone 2 - Removing the display module 01
    Fairphone 2 - Removing the display module 02
    Fairphone 2 - Removing the display module 03
    1. Once you’ve unlocked the display module, you can push it off of the chassis.
    2. Push the display module toward the Micro-USB port. Hold the chassis at the USB port to provide resistance.
    3. Remove the module from the chassis.
  5. Removing the microphone/USB module

    Fairphone 2 - Removing the microphone/USB module 01
    Fairphone 2 - Removing the microphone/USB module 02
    1. Remove the four Phillips screws that hold the module in place.
      4 x 5.5 mm Phillips screws
    2. Remove the microphone/USB module and put it with the screws.
  6. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  7. Installing the microphone/USB module

    Fairphone 2 - Installing the microphone/USB module 01
    Fairphone 2 - Installing the microphone/USB module 02
    1. Position the microphone/USB module in the chassis.
    2. Fasten the module with the four Phillips screws.
      4 x 5.5 mm Phillips screws
  8. Installing the display module

    Fairphone 2 - Installing the display module 01
    Fairphone 2 - Installing the display module 02
    Fairphone 2 - Installing the display module 03
    1. Put the display on the chassis.
    2. You can push on the display to connect it to the chassis.
    3. Push the display module toward the front camera.
  9. Locking the display module

    Fairphone 2 - Locking the display module 01
    Fairphone 2 - Locking the display module 02
    Fairphone 2 - Locking the display module 03
    Fairphone 2 - Locking the display module 04
    1. There are two locks at the bottom of the Fairphone 2 to attach the display module to the chassis. You fasten the lock by pushing the sliders away from the Micro-USB port.
    2. Fasten the locks one after the other.
  10. Installing the battery

    Fairphone 2 - Installing the battery 01
    1. Put the battery in the chassis.
    2. Make sure the battery goes all the way into the chassis and isn’t tilted.
  11. Attaching the back cover

    Fairphone 2 - Attaching the back cover 01
    Fairphone 2 - Attaching the back cover 02
    Fairphone 2 - Attaching the back cover 03
    Fairphone 2 - Attaching the back cover 04
    1. Put the Fairphone in the back cover lengthwise. The device can click into place in two corners of the back cover.
    2. Pull the back cover’s rubber rim over one corner.
    3. Pull the rubber rim over the last corner. Check whether the rubber rim is on evenly all around the display.
Ø 5 (50 Ratings)

Bewerte unsere Anleitung

Hat dir unsere Anleitung weitergeholfen? Wir sind auf deine Beurteilung gespannt.

Submit rating

Submit rating

How did you like this repair guide?

Exceptional

Similar guides

You might also be interested in these guides.

You might be interested in

Get in touch with iDoc

Please contact our customer service for any questions about iDoc's products and services.

  • Send a message

    If you have a question about a guide or want to give us general feedback, just use our contact form

    Write a message
  • Free shipping

    From a minimum order value of 79.00 € your order will be shipped free of charge within Germany.

  • Call iDoc

    If you have any questions about our guides or services, call us from Monday to Friday, 10:00 a.m. to 6:00 p.m.

    +49 30 200 514 455
  • 5 star service

    We offer top quality and service. Our customers confirm this as well.

    Show reviews

Profi-Insights & Tipps für deine erfolgreiche Handy-Reparatur

iDoc schenkt dir den ultimativen Reparatur-Guide GUIDE GRATIS ANFORDERN

Profi-Insights & Tipps für deine erfolgreiche Handy-Reparatur

iDoc schenkt dir den ultimativen Reparatur-Guide GUIDE GRATIS ANFORDERN