The headphone jack is defective.

In this repair guide, we show you how to replace your Galaxy S10e’s defective headphone jack on your own. You need this repair if you can’t hear any sound through your headphones anymore or your headset microphone stops working.

Required tools

  • Flat Picks

    Flat Picks

    You need a very flat tool such as a flat pick to pry out parts that are glued in place.

    from €11.95 on Amazon
  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €15.99 on Amazon
  • iFlex Opening Tool

    iFlex Opening Tool

    Opening your smartphone can be a very delicate operation, especially if the glue is very persistent. The blade of the flexible but sturdy iFlex measures just 0.15 mm, so it fits in even the smallest gaps, such as between the screen and the frame. The practical iFlex is made of stainless steel and sits comfortably in the hand. This makes it the perfect assistant for every smartphone repair.

    from €10.95 on Amazon
  • iPlastix Opening Tool

    iPlastix Opening Tool

    Do you want to open your smartphone or lever out large parts like the battery? Then the iPlastix with its large blade will help you. The practical assistant is made of flexible, especially sturdy plastic and lies comfortably in the hand. Thanks to its design, you can even get into smaller gaps, for example to lift the screen or to prevent it from sticking together again.

    on Amazon
  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    from €10.99 on Amazon
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    on Amazon
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    from €14.99 on Amazon
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    on Amazon
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    from €10.84 on Amazon
Show all replacement parts for the Galaxy S10e 

Getting started with the repair of your Galaxy S10e

If you get stuck or have questions, you can post a comment. We’d be happy to help.

12 steps
  1. Switching off your device

    Galaxy S10e - Switching off your device 01
    Galaxy S10e - Switching off your device 02
    Galaxy S10e - Switching off your device 03
    1. Turn off your device by holding down the power button until the “Power off” option appears.
    2. Use your finger to confirm that you want to shut down your device and wait until the screen goes blank.

    Klick the small Play button in the top right of an image to play a video for each step.

  2. Removing the back cover

    Galaxy S10e - Removing the back cover 01
    Galaxy S10e - Removing the back cover 02
    Galaxy S10e - Removing the back cover 03
    Galaxy S10e - Removing the back cover 04
    Galaxy S10e - Removing the back cover 05
    Galaxy S10e - Removing the back cover 06
    Galaxy S10e - Removing the back cover 07
    Galaxy S10e - Removing the back cover 08
    Galaxy S10e - Removing the back cover 09
    Used tools
    Heat gun
    iFlex Opening Tool
    iPlastix Opening Tool
    VAKUPLASTIC Suction Cup
    1. The back cover’s heavily glued to the chassis. Heat the device evenly with hot air to soften the glue. A temperature of 60 - 80°C should be sufficient. As a rule of thumb, you should still be able to touch your device without it being uncomfortably hot.
    2. The easiest way to loosen the back cover is to use a flat and flexible tool such as the iPlastix or iFlex. You will also need several picks to unstick the back cover all around.
    3. Heat the spot where you start and place a flat tool between the back cover and the frame.

    The iPlastix is made of plastic, so it won't scratch the device. On the other hand, it's very soft and tricky to insert. The iFlex makes it easier to get into the gap between the glass and the frame because it's made of very thin, stable metal. But it also makes it easier to scratch the frame of your S10e. To get into the gap initially, you can use the iFlex and then continue with the iPlastix as soon as possible.

    Be extra careful, the back cover can break very easily. If necessary, apply the heat several times and try again. Removing the back cover might take half an hour. Take a little more time and work carefully to make sure you don't break anything.

    1. Once the tool is inserted, stick a pick into the gap to keep it open. Then run the tool around the entire edge to gradually loosen the glue.
    2. Then heat the next part and insert the picks one by one.
    Use a suction cup to lift the glass if you can’t find anywhere to insert the tool.
    Used tools
    iFlex Opening Tool
    iPlastix Opening Tool
    VAKUPLASTIC Suction Cup
  3. Removing the plastic cover

    Galaxy S10e - Removing the plastic cover 01
    Galaxy S10e - Removing the plastic cover 02
    Galaxy S10e - Removing the plastic cover 03
    Galaxy S10e - Removing the plastic cover 04
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
    Steel Laboratory Spatula
    • 8 × 3,9 mm Phillips
    1. Loosen the Phillips screws that secure the cover. The contactless charging coil and NFC antenna are attached to the plastic cover.
    2. The cover is hooked into the top of the housing and the lower part is lightly glued on. Carefully slide a flat tool under the attached areas and loosen them.
    3. Now you can remove the cover together with the coil.
    Used tools
    Wiha PicoFinish Phillips Screwdriver PH00
    Steel Laboratory Spatula
  4. Disconnecting the battery

    Galaxy S10e - Disconnecting the battery 01
    Galaxy S10e - Disconnecting the battery 02
    Galaxy S10e - Disconnecting the battery 03
    Used tools
    Pry Tool
    • Battery Connector
    1. Using the spudger, carefully disconnect the battery contact from the motherboard.

    Always lever from a side where there are no small components on the motherboard. This avoids unintentional damage to capacitors or ICs.

    Used tools
  5. Removing the speaker

    Galaxy S10e - Removing the speaker  01
    Galaxy S10e - Removing the speaker  02
    Galaxy S10e - Removing the speaker  03
    Galaxy S10e - Removing the speaker  04
    • 7 × 3,9 mm Phillips
    1. Loosen the Phillips screws that secure the speaker and then remove it.
    2. You can loosen the speaker more easily by lifting it up a little at the openings at the side. The openings are marked with small triangular arrows.
  6. Removing the headphone jack

    Galaxy S10e - Removing the headphone jack 01
    Galaxy S10e - Removing the headphone jack 02
    Galaxy S10e - Removing the headphone jack 03
    Galaxy S10e - Removing the headphone jack 04
    Galaxy S10e - Removing the headphone jack 05
    • Connector
    1. Disconnect the headphone jack connector from the motherboard. Carefully position the spudger and remove the connector.
    2. Lever the side of the jack to release it and then remove it from the case.



  7. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  8. Installing the headphone jack

    Galaxy S10e - Installing the headphone jack 01
    Galaxy S10e - Installing the headphone jack 02
    Galaxy S10e - Installing the headphone jack 03
    Galaxy S10e - Installing the headphone jack 04
    Galaxy S10e - Installing the headphone jack 05
    • Connector
    1. Insert the audio jack and press it lightly until it clicks into place.
    2. Then connect the connector again.



  9. Installing the speaker

    Galaxy S10e - Installing the speaker 01
    Galaxy S10e - Installing the speaker 02
    Galaxy S10e - Installing the speaker 03
    Galaxy S10e - Installing the speaker 04
    • 7 × 3,9 mm Phillips
    1. Then place the speaker back over the USB port, press it in and screw it tight.
    2. Make sure it's latched in at the bottom.
  10. Connecting the battery

    Galaxy S10e - Connecting the battery 01
    Galaxy S10e - Connecting the battery 02
    Galaxy S10e - Connecting the battery 03
    • Battery Connector
    1. Connect the battery to the motherboard. Press the contact onto the connection on the motherboard until you hear it click into place.
  11. Installing the plastic cover

    Galaxy S10e - Installing the plastic cover 01
    Galaxy S10e - Installing the plastic cover 02
    Galaxy S10e - Installing the plastic cover 03
    Galaxy S10e - Installing the plastic cover 04
    • 8 × 3,9 mm Phillips
    1. Put the cover with the antenna back in the enclosure after hooking it onto the top of the enclosure.
    2. Then press the cover with your fingers until it clicks gently into place.
    3. Fasten the phillips screws.
  12. Testing the device

    Galaxy S10e - Testing the device 01
    Galaxy S10e - Testing the device 02
    Galaxy S10e - Testing the device 03
    Galaxy S10e - Testing the device 04
    1. Turn on your device and test it with the integrated test mode.
    2. Access the test mode by dialing *#0*#
    3. Follow the instructions and test the screen, the cameras and the sensors

    Test especially all functions of the part you replaced.

  13. Attaching the back cover

    Galaxy S10e - Attaching the back cover 01
    Galaxy S10e - Attaching the back cover 02
    Galaxy S10e - Attaching the back cover 03
    Galaxy S10e - Attaching the back cover 04

    If the adhesive on the back cover is still intact, you can seal your device without using a new adhesive frame.

    1. Put the back cover back in its original position.
    2. Press the back cover on all over so the glue will stick.

    You can also heat your device with hot air and then clamp it or weight it down with a couple books so the glue will stick better.

    If you install a new backcover, now remove the last protective films from the adhesive surfaces.
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